The OTT technical operations engineer supervises the services availability & quality related to the VSTV OTT solution and services when it is launched. The role will recommend & implement the improvements of the operations & maintenance of the OTT services.
Reporting line: OTT Technical Operations Manager.
Supervise the OTT service environment, ensure service availability & quality by:
System support & maintenance
Fault trouble shooting
Fault escalation to next level of support
Manage the changes in the OTT environment, ensure minimum service impacts during change implementation
Organize the support, the documentation and the training for his/her team and for other departments
University degree; major in IT Network/ Technology / Network / Video Processing
Operational management skills: Experience in managing operations, maintenance of an end-to-end network and services.
Proven record of working independence through successful and high value projects
At least two years of Video streaming over internet, OTT platform or similar experience. Experience with providing support to systems sourced internationally
Very good communication skills (English, written and spoken)
Experience in integrating front end and back end on service-based infrastructures
Can work overtime and/or out of office hours
Attractive base salary with full paid insurance in line with labor law, monthly incentive salary, Aon health care insurance.