OTT Technical Operations Engineer

  • IT phần cứng/phần mềm,Điện tử Viễn thông
  • 30/09/2020
  • Hà Nội

  • The OTT technical operations engineer supervises the services availability & quality related to the VSTV OTT solution and services when it is launched. The role will recommend & implement the improvements of the operations & maintenance of the OTT services.
  • Reporting line:  OTT Technical Operations Manager.
  • Supervise the OTT service environment, ensure service availability & quality by:
    • Service monitoring
    • System support & maintenance
    • Fault trouble shooting
    • Fault escalation to next level of support
    • Operational reporting
  • Manage the changes in the OTT environment, ensure minimum service impacts during change implementation
  • Organize the support, the documentation and the training for his/her team and for other departments
  • Vietnamese national.
  • University degree; major in IT Network/ Technology / Network / Video Processing
  • Operational management skills: Experience in managing operations, maintenance of an end-to-end network and services.
  • Proven record of working independence through successful and high value projects
  • At least two years of Video streaming over internet, OTT platform or similar experience. Experience with providing support to systems sourced internationally
  • Very good communication skills (English, written and spoken)
  • Experience in integrating front end and back end on service-based infrastructures
  • Can work overtime and/or out of office hours
  • Attractive base salary with full paid insurance in line with labor law, monthly incentive salary, Aon health care insurance.
  • 13-month salary, 14 annual leave days
Please email a CV, cover letter (in English) to:

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